Professional

Everything you need to get started and see value fast.
  • Connect to core systems and data sources
  • Access best practice KPI templates and dashboards
  • Includes onboarding and success support

Custom

Built for unique data environments and tailored KPI frameworks.
  • Custom integrations and data orchestration
  • Bespoke KPI frameworks and executive dashboards
  • Enterprise-grade deployment and security options

Packages For Every Need

Engineering KPIs

  • Developer productivity insights
  • Project tracking & forecasting
  • Resource allocation & investment profile
  • R&D cost capitalization
  • AI adoption

Project Management KPIs

  • Case Volume Forecasting & Staffing
  • SLA Compliance & Backlog Health
  • First-Contact Resolution & Quality
  • Self-Service Deflection & Knowledge Effectiveness
  • Escalation Management & Product Feedback Loop
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AI Adoption KPIs

  • Case Volume Forecasting & Staffing
  • SLA Compliance & Backlog Health
  • First-Contact Resolution & Quality
  • Self-Service Deflection & Knowledge Effectiveness
  • Escalation Management & Product Feedback Loop
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Sales & marketing KPIs

  • Case Volume Forecasting & Staffing
  • SLA Compliance & Backlog Health
  • First-Contact Resolution & Quality
  • Self-Service Deflection & Knowledge Effectiveness
  • Escalation Management & Product Feedback Loop
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Human Resources KPIs

  • Case Volume Forecasting & Staffing
  • SLA Compliance & Backlog Health
  • First-Contact Resolution & Quality
  • Self-Service Deflection & Knowledge Effectiveness
  • Escalation Management & Product Feedback Loop
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Software Capitalization KPIs

  • Case Volume Forecasting & Staffing
  • SLA Compliance & Backlog Health
  • First-Contact Resolution & Quality
  • Self-Service Deflection & Knowledge Effectiveness
  • Escalation Management & Product Feedback Loop

Feature Comparison Table