Watch the Watcher’s Back: KPI Integrity

One of the pivotal inspirations behind TargetBoard emerged from an experience at a highly successful tech unicorn, known for its data-centric product where integrity and reliability are foundational. Our casual discovery of a critical metric being off by 90% set the stage for our venture. This discrepancy went unnoticed within the organization, and even after we rectified the issue, there was no subsequent initiative to probe whether other key performance indicators (KPIs) were similarly misaligned.

Data is the backbone of decision-making. We rely on it not just for strategic decisions but for daily operational choices as well. However, once KPIs are set, it’s rare for them to be revisited or audited for accuracy. This oversight can lead to significant misjudgments, based on distorted data views that everyone assumes are correct.

This very unicorn, now a TargetBoard client, represents a full-circle moment for us. With our platform, they uncovered several additional KPIs needing recalibration. The initial setup of these metrics no longer reflected the current realities of their business, illustrating a common challenge in the dynamic tech landscape.

Data teams are often stretched thin, focusing on maintaining the continuous flow of data while struggling with outdated tools that fail to support effective data management. This is where TargetBoard steps in, providing a robust solution that not only presents data vividly but also insists on its accuracy, making it impossible to ignore. As one customer put it, “I love how you guys are putting the data in my face, making it so I can’t ignore what I’m seeing.”

While some organizations may prefer the proverbial “ostrich approach” of ignoring potential issues, TargetBoard is designed for those who prioritize responsiveness and informed action. Our platform adds a critical layer of verification to your data processes, ensuring the KPIs you depend on reflect the true state of affairs.

In the fast-paced, ever-evolving world of tech, the ability to trust your data and react swiftly to its insights is not just an advantage—it's a necessity. TargetBoard makes this not only possible but also seamless and affordable. For organizations looking to ensure their data truly represents their operational reality, TargetBoard is an indispensable ally.

Join us in empowering your data oversight. With TargetBoard, watch your back by watching your data with the vigilance it deserves.